After sales service

If you are a CHR Horeca customer and you encounter a technical problem with equipment that we have sold to you, please contact us by email at indicating your customer code, the number of your order, the hardware in question as well as all relevant details of the problem encountered, including photos if possible.

We are able to work on all types of catering equipment (hot, cold or ventilation), whether under our warranty or not.

You can also reach us by telephone for our after-sales service at the following numbers: Belgium +32 466 90 15 21 / France +33 1 87 66 16 95. In order for your request to be processed quickly, please follow these instructions carefully. Our technical service manager will contact you as soon as possible to discuss the intervention methods with you.